What is LeaseGuarantee?

  • LeaseGuarantee provides you coverage for rental losses, legal fees, and damages up to $10,000. For a small annual fee starting at $299 you’ll have peace of mind knowing your rental is protected. To get LeaseGuarantee you will need to first order a Plus, Pro, or Premier tenant screening package. The LeaseGuarantee Analyzer included in these reports will analyze your tenant’s credit history and eviction records to qualify them and calculate the annual rate for coverage. If they qualify, you can click on the tenant’s report to purchase coverage or invite your tenant to purchase coverage as a move-in requirement. Learn more.

Are there membership fees?

  • No. TenantAlert.com never charges any membership fees. Visit the Pricing page for more information on individual report pricing.

How can I access a credit report?

  1. Visit the pricing page to place an order.
  2. Provide the tenant’s name, email, and rental property address.
  3. Submit payment for the report using a credit card or select “Bill My Applicant” to have your applicant pay.
  4. Your applicant will be sent an email where they can fill out an online application, pay for the report, and approve the release of their report.
  5. You’ll instantly receive a tenant screening report after the prospective tenant is has completed this process.

Can I get a credit report without providing my applicant’s email?

  • Yes, but you will need to be underwritten by a credit bureau to get approved for instant access to credit reports. Underwriting takes 5 business days to set up and requires you to submit documents (driver’s license, phone bill, voided check, rental applications) and get an inspection of your home or commercial office. There is $59 inspection fee required. Contact us to get underwritten or click here to learn more.

Do I need written authorization from the prospective tenant to run a tenant screening report?

  • No. Tenants screened through TenantAlert will be emailed a link where they can authorize the release of their credit report. Written authorizations are no longer accepted by the credit bureaus. If you would like to skip the tenant authorization process you can get underwritten. Underwriting takes 5 business days to set up and requires you to submit documents (driver’s license, phone bill, voided check, rental applications) and get an inspection of your home or commercial office. There is $59 inspection fee required. Contact us to get underwritten.

Is underwriting required to order a credit report?

  • Underwriting is not required, instead you will be asked to enter in the applicant’s email when you place an order. The applicant will be emailed a link to release their credit report.
  • If you would like to place an order without providing an email and get instant credit reports, you can get underwritten. Underwriting takes 5 business days to set up and requires you to submit documents (driver’s license, phone bill, voided check, rental applications) and get an inspection of your home or commercial office. Contact us to get set up with underwriting or click here to learn more.

Does TenantAlert share any of my information with 3rd parties?

  • No. TenantAlert will never share or sell your personal information with any 3rd party. The only communications you will receive will be directly from TenantAlert.com.

How do I know I can trust TenantAlert.com with all of this sensitive information?

What methods of payment do you accept?

  • TenantAlert.com currently accepts VISA, Mastercard, Discover, and American Express. All credit cards are processed through Authorize.Net.

Will my tenant's credit score be affected if I run their credit?

No, the tenant’s score will not be affected because they will be releasing their own report. This is known as a soft pull. However, if you get underwritten and have instant access to credit reports, then this would be considered a hard pull and would affect the tenant’s score by a few points and would also show as an inquiry on their credit report.