Our Clients Are Our Top Priority
TenantAlert.com, a part of Application Research Inc., was founded in 1988. We’ve since expanded our services nationwide, managing background checks for millions of rental units. As a customer-focused company, we welcome your feedback and hope to provide you with background screening services for years to come!
Our goal has always been to equip property managers, landlords, and brokers with comprehensive data they need to make intelligent rental decisions. So much has changed in the last 30 years, and our technology, data quality, and customer service continue to evolve. We are here for your property management needs!
We are proud to say we have had live customer support since day one, something that is becoming less common in our industry. If you or your staff need help placing an order or reading report results, we can help. Give us a call Monday through Friday for instant assistance, no call waiting or transfers. We’re here for you!
Our product offerings have expanded to fit the needs of both large and small property management companies that rely on us to locate red flags and keep tenant default rates low. We combine our experience with the flexibility of a start-up to program new features such as LeaseGuarantee, custom applications, APIs, and more.
What Our Clients Say About Us
“I have successfully transitioned 20 properties from several other credit agencies to TenantAlert. The staff has made themselves available for any questions we have had throughout the process and have even worked, when necessary, directly with my staff. As a result the transition has been seamless. ”Allied PartnersMaggie Nieves-Sosa - Director, Transfer Department
“Turnaround time is quick, and you have online access to the accounts making our operation much more efficient. Customer service has been more than helpful during the transition period, and they are quick to respond to any inquiries. Overall we are very pleased with the service TenantAlert provided. ”Breezy Point Cooperative, Inc. Denise Lopresti Neibel - Assistant General Manager
“During the past 15 years our company has used TenantAlert which offers high quality services to our company and our clients. The biggest project we worked on was to give access to our clients to process their reports through the system without us getting involved. The result was impressive as almost 95% of our clients’ reports go through the automated process. Also, the customer service response has been fantastic all these years with no issues for clients and agents. We highly recommend their services and look forward to working on other projects. ”The Corcoran GroupMatt Tsopanidis - Commissions Manager
“We have been long time clients of TenantAlert and have been very satisfied with their level of efficiency and responsiveness. I honestly love the convenience and the ease with which you can navigate the site. It is also property specific so you know exactly which account to charge come billing time. Besides being cost effective, reports are readily available so prospective tenants do not have to wait long to get approved and as landlords, you get to rent your unit faster.Westland Development Group, LLCDoris Albis